Frequently Asked Questions

What kind of supplements does MB Nutrition offer?

MB Nutrition offers a wide range of supplements, including vitamins, minerals, protein powders, pre-workout formulas, and wellness supplements. Each product is carefully selected to ensure quality and effectiveness.

How can I find the right supplement for my needs?

We have a user-friendly search and filter system on our website. When you select goals in the main menu, you will be shown supplements for that specific goal. Contact our customer service for personalized recommendations.

Are the supplements safe and certified?

Yes, all our supplements are sourced from reputable manufacturers and undergo strict quality control. They are certified for safety and efficacy by relevant authorities.

Are the supplements halal?

Yes! To ensure clarity regarding our products' halal status, we address concerns about ingredients which, depending on the source, may not always meet halal standards. Although such ingredients can vary in their halal certification when obtained from different manufacturers, we guarantee that in our products, they are indeed halal-certified. Here is the certificate.

I ordered the wrong product(s). What now?

If you made a mistake during checkout contact us as soon as possible. Once the order ships we kindly ask you to refuse the delivery or return the products for an exchange or refund.

My shipping address is incorrect. What now?

In most cases, if your address is invalid (and does not exist) the order is automatically put on hold. Contact us as soon as possible. Keep in mind that the delivery might be delayed. If you wrote down a valid address that is still incorrect (e.g. old address), contact us as soon as possible. If we cannot put your order on hold in time it will be shipped regardless to that address and we will not be able to assist you unless the package is returned.

I recently ordered a now discounted product. Can I get the difference refunded?

Please contact us regarding this. We will review your case and see if that's something we can offer.

How long does it take to receive my refund?

In case of a return, after we examined the goods and deemed them in a proper state, we will then initiate a refund. You will receive a confirmation regarding this. Keep in mind it can take 3-5 business days before the money appears back in your account. If you have not received anything after 7 business days please contact us.

Where does MB Nutrition ship to?

Currently, MB Nutrition ships to the following countries:

  • The Netherlands
  • Belgium
  • Germany
  • France
  • Spain

For more information regarding shipping please visit our shipping policy.

How long does it take for me to receive my package?

Orders are generally shipped the same day. If the order is placed on a business day, customers from the Netherlands and Belgium will receive their order the next day. Orders outside of the Benelux usually take 2-4 days to arrive.

For more information regarding shipping please visit our shipping policy.

Still need help?

Visit our contact page and contact us!